Terms & Conditions
Below Terms and Conditions are applicable to all the users of this Website, including all Guests who make reservations for villas or service apartments through any of our online channels like our website, third party website or third party application or through offline channels like any third parties, advertisements, referrals etc.
PLEASE READ THE TERMS OF USE THOROUGHLY AND CAREFULLY BEFORE MAKING A BOOKING.
ACCEPTANCE OF TERMS
This Website is owned by LIFESLICE SOLUTIONS PVT. LTD. (under the brand name “Sliceinn”), having its registered office at 558P, Sector 27, Gurugram, Haryana 122002.The terms and conditions set forth below constitute a legally binding agreement between Sliceinn and you. These terms and conditions contain provisions that define your legal rights and obligations with respect to your use of and participation in our Website and all content as well as Sliceinn’s services available through this Website. We may revise the terms and conditions from time to time. Any such changes will be posted on our website at www.sliceinn.in or www.sliceinn.com. We encourage you to check this page periodically for modifications or corrections. Your use of the Website following any amendment of the terms and conditions will signify your assent to and acceptance of any revised terms. If you do not agree to abide by these or any future terms and conditions, please do not use or access the Website.
DEFINITIONS
For the purpose of online as well as offline bookings made through our Website, the terms used in these Terms and Conditions have the following meaning:
a. “Booking Amount/Token Amount” is the non-refundable amount required to be deposited by Guests with Sliceinn as deposit for securing a confirmed booking of a Property. In case of a Short Term Stay, the Booking Amount/Token Amount is adjusted against the Rental Amount and in case of a Long Term Stay, the Booking/Token Amount is adjusted against the Security Deposit.
b. “Check-In” means the scheduled date and time on which the Guests are required to commence their stay at the Property in accordance with the Reservation Confirmation sent to them by Sliceinn.
c. “Check-Out” means the scheduled date and time on which the Guests are required to vacate the Property in accordance with the Reservation Confirmation sent to them by Sliceinn.
d. “Guests” refers to the individuals who Check-In to the relevant Property subject to receipt of a Reservation Confirmation.
e. “Long Term Stay” means any stay booked by a Guest for a period of more than 3 calendar (three) months (28/29/30/31 days, as the case may be) from the date of Check-In.
f. “Property” means a residential accommodation made available to the Guests, as a whole or on the basis of individual rooms, including villas, flats, vacation homes, co-living spaces etc. managed by Sliceinn under different partnership models.
g. “Reservation Confirmation” means a confirmation issued by Sliceinn to the registered email of the Guests once a booking is confirmed. The Reservation Confirmation entitles Guests to Check-In the subject Property on the scheduled date.
h. “Rental Amount” means the amount payable by the Guests to Sliceinn for the duration of their stay from the date of the Check-In on agreed payment terms.
i. “Security Deposit” is the refundable amount required to be deposited by Guests on case to case basis with Sliceinn as deposit to secure Sliceinn’s and/or owner’s rights in the relevant Property. Sliceinn shall have the sole discretion to deduct any amounts from the Security Deposit for any damages to the Property or for any contents therein caused by Guests or their pets and/or for recovery of any other charges levied by Sliceinn on Guests or for any other reason communicated by Sliceinn to the Guests.
j. “Short Term Stay” means any stay booked by a Guest for a period ranging from 1 day to 3 calendar months (28/29/30/31 days, as the case may be).
USER OF THE WEBSITE
As a condition of your use of this Website, you warrant that all information supplied by you on this Website is true, accurate, current and complete. The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material), as well as the infrastructure used to provide such content and information, is proprietary to us. You agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. You shall not use any automated system, including but not limited to, 'robots,' 'spiders,' 'offline readers,' 'scrapers,' etc., to access the Website for any purpose without Sliceinn’s prior written approval. You shall not take any action that
(i) unreasonably encumbers or, Sliceinn’s sole discretion, may unreasonably encumber the Website’s infrastructure;
(ii) interferes or attempts to interfere with the proper working of the Website or any third-party participation in the Website; or
(iii) bypasses Sliceinn’s measures that are used to prevent or restrict access to the Website.
INTELLECTUAL PROPERTY RIGHTS
Sliceinn owns or holds the rights to all Data and Marks on the Website. The content on the Website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (Data) and the trademarks, service marks and logos contained therein (Marks), are owned by Sliceinn. Sliceinn reserves all rights not expressly granted in and to the Website and the Data. You agree not to use, copy, or distribute, any of the Data other than as expressly permitted herein. If you download or print a copy of the Data for personal use, you must retain all copyright and other proprietary notices contained thereon. You agree not to circumvent, disable or otherwise interfere with security features of the Website or features that prevent or restrict use or copying of any Data or enforce limitations on use of the Website or the Data therein.
LINKS TO THIRD-PARTY SITES
This Website may contain hyperlinks to websites operated by parties other than Sliceinn. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their hosts.
BOOKING TERMS FOR GUESTS
a. Guests agree and acknowledge that a Property booked by the Guests is a residential Property. Guests shall take utmost care to not disturb the tranquility, peace and modesty of the neighbors. Property booked by the Guests shall be used only for the purpose of stay and not for any other purpose.
b. Guests will not be permitted to Check-In the Property unless a Reservation Confirmation is issued to Guests by Sliceinn and Guests produces the same at the time of Check-In. The Guests shall not have more number of persons than number specified at the time of the booking.
c. In the event that a Guest does not commence his/her stay on the Check-In date, he/she shall duly inform Sliceinn of the delay and also confirm the actual date when he/she proposes to commence staying at the Property. In case of a Short Term Stay where a Guest fails to report at the Property on the Check-In date, such failure to report shall be considered as a No-Show.
d. As a Guest, you are accountable for your own acts and omissions and are also responsible for the acts and omissions of any individuals whom you invite to, or otherwise provide right of entry to, the Property. In case any Guest damages a Property or any personal or other items at a Property Guest shall cooperate and provide correct and true information when you will be given an opportunity to provide the necessary explanations for his/her actions. In such a case, Sliceinn shall be free to take appropriate legal action against you.
e. The Guests shall deposit an amount equal to “Security Deposit” by date specified by Sliceinn for securing proper and safe use of a Property depending on case to case basis. This Security Deposit amount shall be used to cover up any loss or damages caused to a Property including but not limited to damages caused by pets, due to any cleaning required on demand of Guests, resetting of furniture etc. by Guests.
f. Guests shall use the Property, including its equipment, appliances, cutlery, crockery, utensils, furniture, fittings etc. therein with utmost care and without causing any damage to them. At the time of Check-Out, Guests shall leave the Property in good order and reasonably clean condition except normal usage.
Breach of any of the clauses stated herein above, shall result in automatic and immediate termination of booking and will also result in immediate eviction / removal of Guests from the relevant Property and immediate forfeiture of entire the Security Deposit paid by the Guests.
LIABILITY DISCLAIMER
PLEASE READ THIS SECTION CAREFULLY. THIS SECTION LIMITS SLICEINN’S LIABILITY TO YOU FOR ISSUES THAT MAY ARISE IN CONNECTION WITH YOUR USE OF THIS WEBSITE. IF YOU DO NOT UNDERSTAND THE TERMS IN THIS SECTION OR ELSEWHERE ON THE WEBSITE, PLEASE CONSULT A LAWYER FOR CLARIFICATION BEFORE ACCESSING OR USING THIS WEBSITE. THE INFORMATION, SOFTWARE, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING ROOM AVAILABILITY. SLICEINN DOES NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR, ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF ROOMS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, AVAILABILITY, PHOTOGRAPHS, REVIEWS AND RATINGS). IN ADDITION, SLICEINN EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY AVAILABILITY AND PRICING ERRORS ON OUR WEBSITE. SLICEINN MAKES NO REPRESENTATIONS OF ANY KIND ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, AND SERVICES CONTAINED ON THIS WEBSITE (SITE CONTENT) OR ANY PORTION THEREOF FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY SLICEINN. ALL SUCH INFORMATION, SOFTWARE, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. SLICEINN DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS OF ANY KIND THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM SLICEINN, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW SLICEINN HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OR TERMS OF ANY KIND AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET POSSESSION AND NONINFRINGEMENT. SLICEINN ALSO EXPRESSLY DISCLAIMS ANY WARRANTY, REPRESENTATION, OR OTHER TERM OF ANY KIND AS TO THE ACCURACY OR PROPRIETARY CHARACTER OF THE SITE CONTENT. NOTHING HEREIN SHALL EXCLUDE OR LIMIT SLICEINN’S LIABILITY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (II) FRAUD; (III) GROSS NEGLIGENCE (IV) ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED UNDER APPLICABLE LAW. SUBJECT TO THE FOREGOING, YOU USE THIS WEBSITE AT YOUR OWN RISK AND IN NO EVENT SHALL SLICEINN (OR ITS OFFICERS, DIRECTORS AND AFFILIATES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL LOSSES OR DAMAGES OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION OF ANY TYPE ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS WEBSITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A CONTRACT OR OTHERWISE, AND EVEN IF SLICEINN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
a. You agree that Sliceinn will not be liable in the following situations:In case of any accidents, fire, hazard, injuries or death(s) caused due to any reasons including but not limited to some fights/ quarrel between two or more Guests or between Guests and any third party accompanying the Guests in the Property;
b. In case of any criminal acts, illegal or hazardous activities committed by the Guests or any third party accompanying the Guests in the Property;
c.In case of any kind of structural damages in the Property.
Any such incidents should be immediately reported to Sliceinn by the Guests.
You agree that the liability of Sliceinn in case of any damage done to the Guest or any person accompanying the Guest in relation to the services provided at the Property shall be limited to and not in any case exceed the Rental Amount paid by the Guest. The final decision regarding claim of damage by the Guests shall be of Sliceinn. The limitations of liability provided in these terms inure to the benefit of Sliceinn.
INDEMNIFICATION
Guests/you agree to defend and indemnify Sliceinn and its affiliates and their respective officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of: (i) your breach of this Agreement or the documents referenced herein; (ii) your violation of any law or the rights of a third party; or (iii) your use of this Website.
FORCE MAJEURE
Neither Sliceinn nor you shall be liable to the other for any delay or failure in performance under the terms of use, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, earthquakes, strikes, pandemics, epidemics, unavailability of necessary utilities, blackouts, acts of god, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.
DISPUTE RESOLUTION
If a dispute arises between you and Sliceinn, you and Sliceinn hereby agree to resolve any such dispute that arises out of the terms and conditions or the Website in accordance with this Section or as we and you otherwise agree in writing. Before resorting to the filing of a formal lawsuit, we strongly encourage you to first contact us directly to seek a resolution via email at hello@sliceinn.in. The dispute shall be resolved through arbitration by a sole arbitrator appointed by Sliceinn under the Arbitration and Conciliation Act, 1996 with the seat of arbitration being New Delhi, Delhi. The language of arbitration shall be English. This Website shall be governed in all respects by the laws of India and any legal proceeding, subject to the above, arising out of this Agreement will occur exclusively in the courts located in New Delhi, India.